For Mac users, the conversation history is not saved to the ExchangeĪccount, but instead is saved locally to the Mac.
Dynamics 365, OneDrive for Business or Skype for Busines. Note that macOS hides your Library folder. To clear out all preferences and other files associated with Lync: It is usually unnecessary to reinstall the application. If other troubleshooting does not solve the problem, it may be necessary to clear all preferences for Lync for Mac and then set it up as if it were a new installation. Back to top Configure preferences and start over
